Article 20 Tools for guardians
Providers of online social networking services, of video-sharing platform services, of online games, of AI companions, and of general conversational chatbots shall implement effective, accessible and user-friendly tools for guardians that meet at least the following conditions:
they are tailored to the age of the minor, taking due account of the minor’s gradual development;
they ensure that changes can only be made with the same degree of authorisation that is required for the initial activation of the tools;
they are effective and cannot be easily circumvented or undermined by the design or operation of the service or the system.
Providers referred to in paragraph 1 shall ensure minors are informed when any tool for guardians referred to in paragraph 1 is being used.
Providers referred to in paragraph 1 shall encourage guardians to use the tools referred to in that paragraph and shall regularly remind them of their availability and objectives and of the need to update them. This shall include displaying clear warning messaging on managing the settings of minors.
Providers referred to in paragraph 1 shall integrate the following mechanisms into the tools for guardians referred to in that paragraph:
effective measures to ensure time-limited access pursuant to Article 9(3), Article 14(1), point (b) and Article 15(1), point (b);
mechanisms aimed at managing settings pursuant to Articles 11 and 12;
mechanisms aimed at enabling guardians, on behalf of minors, to report content, accounts, groups or behaviour which they consider harmful to the privacy, safety, or security of minors pursuant to Article 19(1).
Providers of very large online platforms designated in accordance with Article 33 of Regulation (EU) 2022/2065 shall ensure that the tools for guardians referred to in paragraph 1 are interoperable with tools for guardians provided by third parties, in accordance with the conditions set out in Article 6 of Regulation (EU) 2022/1925, where relevant.
Providers referred to in paragraph 1 shall ensure guardians and minors are able to report, pursuant to Article 19, where tools for guardians referred to in paragraph 1 are not operational and do not function as prescribed.
The Commission shall be empowered to adopt delegated acts in accordance with Article 40 to supplement this Regulation by laying down the technical and operational requirements for the tools for guardians referred to in paragraph 1 of this Article.